Services, Media & Technology

  • Services, Media & Technology

    Adviser to GreenFlux on its €11 million funding from Eneco Group, SET Ventures, BOM and ICT Group

    Fortaleza Capital acted as exclusive corporate finance adviser to GreenFlux on its €11 million funding from Eneco Group, SET Ventures, BOM and ICT Group

    About GreenFlux: GreenFlux, headquartered in Amsterdam, provides an electric mobility infrastructure management platform that supports the operations of charge point operators all over the world. GreenFlux helps energy companies, grid operators and automotive players to manage charge stations, enable roaming and billing and implement smart charging for advanced energy management. The GreenFlux service platform is cloud-based and seamlessly connects with charge stations of any type or brand. GreenFlux’s award winning controller, enabling advanced smart charging, can be fitted in any charge station.

    The coming years millions of electric vehicles will enter the market. For this transition to happen, charging must be frictionless and easy to use. The GreenFlux platform drives down the cost of operations for charge point operators and enables them to provide an outstanding service experience to their customers. Combined with state-of-the-art smart charging technology that ensures the stability of the grid, electric vehicles will become an important enabler for a sustainable future.

    As part of a total Series B financing round of €11 million, sustainable energy company Eneco Group and independent investment fund SET Ventures have both acquired a minority stake in GreenFlux Assets BV. Existing GreenFlux shareholders BOM Brabant Ventures and ICT Group also participated in this funding round. This investment in a leading enabler of electric driving and smart charging supports Eneco Group’s and SET Ventures’ ambitions to accelerate the energy transition by means of technology.

    GreenFlux founders, Hans de Boer and Jurjen de Jong: “We are very happy this investment provides the opportunity to power dominant EV charge point operators in Europe, US and Asia. A big step forward in fulfilling our dream that all cars will be powered by renewable energy”.

    Joeri Kamp, managing director Eneco Smart Energy: “Eneco is fully committed to speed up the transition to a more sustainable energy system. We believe that e-mobility and smart, real-time charging from renewable sources are essential parts of that system. This is a purpose we share with the team at GreenFlux. Through our investment we want to help them bring their front running service platform and controller to the next level and accelerate international expansion.”

    “The team at Greenflux has succeeded in establishing a leading position in EV infrastructure management’ said Anton Arts, Associate Partner at SET Ventures. ‘This investment enables them to accelerate international expansion and drive the pace of innovation in this market forward.”

    About Eneco Group: Eneco Group is a group of companies active internationally in the field of renewable energy and innovation. Together with their customers, partners and more than 3,000 employees, they work on their mission: sustainable energy for all. They invest in wind farms, biomass plants, heat and solar parks to increase the supply of renewable energy. And they develop innovative products and services so that their customers can control how to generate, store, use or share energy.

    About SET Ventures: Since 2007, Amsterdam-based SET Ventures has invested in European technology companies that impact the future of the energy sector. SET Ventures focuses broadly on innovative energy generation, energy distribution and storage and energy efficiency. SET’s investment priority is for those ventures that develop software-based services for the energy sector, with or without hardware components, defined by SET Ventures as smart energy solutions.

    The press release can be found here (English) and here (Dutch).

  • Services, Media & Technology

    Adviser to a co-founder of Blink on the sale of his stake to private investors

    Fortaleza Capital acted as exclusive corporate finance adviser to a co-founder of Blink in the sale of his substantial minority stake to private investors

    About Blink: Blink is a young, innovative educational publisher in primary education, secondary education and children’s media with its own, distinctive approach towards learning. Blink’s educational vision, overarching publishing concept and teaching concepts are developed in close co-operation with hundreds of teachers, pupils, school leaders, experts and scientists. The company’s proposition is centred around playful learning through Blink’s sparkling multi-media concepts.

    The company was founded in 2009 after the management buy-out of four children’s magazines, then owned by Malmberg/ Sanoma, targeted at the Dutch and Belgian market: “National Geographic Junior”, “Bobo”, “Okki” and “Taptoe”. In 2016, Blink successfully launched the magazine “Wild van Freek” jointly with Freek Vonk. Since its establishment, Blink expanded into educational publishing with four teaching methods in primary education: English (launch 2012), History (2013), Geography (2013), Nature & Technology(2013) and three methods in secondary education: Dutch (launch 2015), English (2017) and History (2017) and one in final preparation for launch this year.

    Blink has c. €10 million in turnover and c. 200 employees (including freelancers).

    Joachim Driessen, co-founder of Blink, sold his substantial minority stake in Blink to several private investors in this transaction. Mr. Driessen about the deal: “Exactly nine years ago we launched our independent, successful publishing house (Blink) with splendid children’s brands, the first teaching method for primary education based on pop music (Groove.me), Wild van Freek, many prizes, but also difficult periods. I have now sold my shares to private investors and am proud of how we managed to turn loss-making magazine brands into a thriving company with innovative teaching methods. Blink has a bright future and I wish readers of the magazines, users of the teaching methods, employees of Blink and its shareholders a great deal of fun and success and will forever feel a bit a ‘Blinker’”.

  • Services, Media & Technology

    Adviser to Keylane on the acquisition of Bridgevest

    Fortaleza Capital acted as exclusive corporate finance adviser to Keylane on the acquisition of Bridgevest.

    About Bridgevest: Bridgevest, a SaaS and consultancy provider, is the market leader in The Netherlands in Bigdata solutions for financial services. As a fast-growing FinTech company, Bridgevest focuses on data-driven solutions for the Wealth and Retirement Management sector. The company provides its clients with in-house developed software tools allowing them to make the step to a client-centric, technology focused and (big) data driven business model. Bridgevest has all the required disciplines in-house: retirement and finance experts, marketing and communications specialists, business analysts, front and back end developers, security officers, process managers and administrators (ISO, ISAE) and programme managers.

    The partnership between Bridgevest and Keylane creates a powerful combination in the pension market allowing customers to arrange their pensions digitally and fully. Enabled by the seamless integration of the customer service and underlying administration software and facilitating digital pension administration throughout the value chain.

    Edzko Smid, CEO Bridgevest and responsible for rolling out the joint proposition within Keylane: “The partnership between Keylane and Bridgevest creates synergy. Of course, we already have links with all standard back-office packages, but we can go a step further within the Keylane group. In combination with Keylane, a fully integrated software suite will be created with which participants and employers can be served throughout the entire pension chain. In addition to high-quality customer service, this also makes administering pensions more efficient. Last but not least, it provides a fitting response to the growing demand for more compliance and control as this is also a vital part of integrated customer service. We are very enthusiastic about making a great success of our joint proposition.”

    About Keylane: Keylane is a leading European supplier of SaaS-based software solutions for insurers and pension institutions. Keylane develops and implements flexible standard software for the core processes of life and non-life insurers and pension institutions. More than one hundred financial service providers in Europe use Keylane’s software and achieve measurable results such as a reduction in costs, a reduction of the time-to-market and higher levels of customer satisfaction. Thanks to its in-depth knowledge of the industry and world-class technology, Keylane is able to offer its clients an excellent service.

    Ronald Kasteel, Executive Board Member at Keylane said: “The market is entering a world in which digital customer services and a rich customer experience are determining success factors. The progressive development towards increasingly individual pensions with more risks and personal responsibilities only reinforces this. It also gives rise to calls for more smart data-driven communication with the participant to help them handle this responsibility. Bridgevest provides us with the software needed for this and the right customer-focused DNA. This strengthens our range for Dutch customers and, because Bridgevest’s products can also be deployed in other European countries, it supports our international strategy.”

  • Services, Media & Technology

    Adviser to the shareholders of Telecats on the sale of the company to Webhelp Netherlands

    Fortaleza Capital acted as exclusive corporate finance adviser to the shareholders of Telecats on the sale of the company to Webhelp Netherlands.

    About Telecats: Telecats is the Dutch market leader for speech recognition in customer contact solutions. These solutions include customer identification, call steering, self-service and analytics. The use of speech technology in contact centres has proven to increase NPS (Net Promoter Score) and employee satisfaction, while reducing average handling time and repeat traffic. The Telecats systems are deployed by many clients, handling millions of calls each month. Telecats’ headquarters shall remain in Enschede which will facilitate the anticipated growth over the coming years. The current management and staff have maintained a shareholding interest in the company. Telecats will continue to be led by the current management: Jan Willem Mulder, Martin Spitholt and Wim Luimes.

    Wim Luimes, CCO of Telecats about the deal: “I am very enthusiastic about the possibilities for our company. The international portfolio and Webhelp’s ambitions will undoubtedly help us meet our growth ambitions. As experience innovators we could not have found a better partner and look forward to making use of our combined expertise to create a sustainable improvement in customer experience”.

    About Webhelp: Webhelp is a global business process outsourcer (BPO), specialising in customer experience and payment management in addition to sales and marketing services across voice, social and digital channels. From 26 countries with a 35,000-strong team, Webhelp focuses on engineering performance improvements and delivering a real and lasting transformation in its clients’ operating models to generate financial advantage. Webhelp partners with some of the world’s most progressive brands including KPN, Vodafone, Michael Kors and Valentino. Headquartered in Paris, France, the company has grown its revenues by more than 250% in the last 4 years. Webhelp is owned by its management and KKR.

    Gert-Jan Morsink, CEO Webhelp Netherlands and member of the Board of Directors at Webhelp said: “We are very pleased with this acquisition and the new opportunities this presents to our clients. Our clients can expect to see us drive a new technical agenda for smart solutions with best in class technology paired with our unrivalled human touch. This allows us to further improve the customer experience and reducing the total cost of ownership through smart solutions”.

    The press release can be found here (English) and here (Dutch).

  • Services, Media & Technology

    Adviser to Xtrasource, a Webhelp Netherlands company, on the acquisition of Contact2Value

    Fortaleza Capital acted as exclusive corporate finance adviser to Xtrasource, a Webhelp Netherlands company, on the acquisition of Contact2Value

    About Xtrasource and Contact2Value: Xtrasource, a subsidiary of Webhelp, is a leading provider of multilingual technical support and customer services to the consumer electronics and connectivity industry. Headquartered in Enschede (The Netherlands), Xtrasource manages customer contact processes for clients across Europe, supporting 20+ languages from its language hubs in The Netherlands and France. Services are provided through a range of tailored solutions, including CRM support, logistics support, bespoke software and multi-channel customer communication.

    Xtrasource acquired the activities – including c. 50 employees and management – of Contact2Value. Based in Hilversum (The Netherlands), Contact2Value specialises in outbound and inbound retention campaigns. The name of the company will disappear and the location in Hilversum will become a full-fledged Xtrasource location. Through this acquisition, Xtrasource adds significant new skills to its service package, and is even better positioned to serve both local and international customers.

    Thomas Blankvoort, General Manager of Webhelp in The Netherlands, said:“This has been a phenomenal 12 months for Webhelp. We received a huge boost in February with the announcement that international investment firm KKR was to become our major shareholder. With their support and belief in us, we have been able to make this new acquisition, which will greatly strengthen our position in the Dutch market.”

    About Webhelp: Webhelp is a global business process outsourcer (BPO), specialising in customer experience and payment management in addition to sales and marketing services across voice, social and digital channels. From 26 countries with a 35,000-strong team, Webhelp focuses on engineering performance improvements and delivering a real and lasting transformation in its clients’ operating models to generate financial advantage. Webhelp partners with some of the world’s most progressive brands including KPN, Vodafone, Michael Kors and Valentino. Headquartered in Paris, France, the company has grown its revenues by more than 250% in the last 4 years. Webhelp is owned by its management and KKR.

Load More